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Striked from Hexacorp Ltd 1 Recommended Answer 91 Replies 289 Upvotes
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Hello everybody
I was striked from HEXACORP Ltd On behalf of: ScoreAScore because they say I used their song "1200 - Track and Field - Good", but I just used the song "Let's go" on the "Microsoft Video Editor Background Music: Let's Go".

I looked around on the web but I didn't found this song anywhere. I found just some users with the same problem but without solutions.

I wanted to find out if I have rights to use this before I start a dispute. I don't want that my channel will go down.

Thanks a lot you all
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Firstly, check if the Microsoft Video Editor library is free from royalty (aka free use). If it is and/or the song you're using has a statement that says it is for free use, you're good and have permission to use the music.

YouTube has an automated system for copyright claimants where they can strike anything that sounds the same as their content, so your next step should be checking how your video was striked in the first place. If it was picked up by the automatic checker, file a copyright dispute (you can do this by opening the claim on your account page) then telling them exactly what you've posted here. If it was manually picked up (as in, the company have recognised your video as infringement), you may have a bit more difficulty. 

In this case, YouTube should point out the sample of the music that caused the complaint. If it's a small chunk, you have nothing to worry about, just follow the advice above. It's probably someone in their legal department complaining at the slightest match. If, however, they've claimed most or all of the song, screenshot the Microsoft library and the statement from them that says you can use it (if possible) and dispute the claim. It may sound complicated but YouTube will guide you through the process so don't worry. Just remember to tell them everything you've stated here.

Finally, relax! Your account won't be closed if this is the first time you've had a claim like this. The biggest punishment you'll get is an interactive copyright lesson from YouTube that tries to help you avoid these situations in the future, and a point that remains for a few months (not sure how many exactly but not that many). However, do not delete the video! It won't get rid of the strike and you'll have no way of getting it appealed if the strike was a mistake on the company's part.

Good luck and let me know how it goes - let me know if you get stuck :)
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Can you confirm for me what you mean by MIcrosoft Video Editor? Claim sounds dodgy, but it could be part of a legitimate (paid for) music library. You may also have some luck contacting https://www.orfium.com/contact/ as they're the music brand of "HEXACORP LTD." according to trademark reports.
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I'm trying to find out if the song is royalty free or not but I can't find it out. How can I check it out?

In this software (Video Editor, a pre-installed app of Windows 10) I found a music library and I used some of this songs in some other videos, but I have the strike just with one of this.

If you want I can post the video's link here 

Thanks a lot for the answers
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That does seem like this music is property of Microsoft Corporation then. I will try to escalate and see what we can find out. Also do contact that email and see what they have to say about this content?
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Quick summary:
Microsoft has licensed some music from some random musicians. There's a company that lets musicians submit there music and then they'll submit it to content ID. On YouTube they go by Hexacorp.
If you've been affected by this, just dispute it as you have a license. They'll try to scare you, but don't worry. Mention the Microsoft Photos Video Editor in your dispute.
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